299 Bat Terms and Conditions

1 Introduction

Welcome to 299 Bat. These Terms and Conditions ("Terms") form a legally binding agreement between you ("the Player") and 299 Bat ("the Platform", "we", "us"). By accessing the 299 Bat website at https://299-bat.club, downloading the 299 Bat Android app, registering an account, or placing any bet on the platform, you confirm that you have read these Terms in full and agree to be bound by them.

These Terms apply to all players using 299 Bat, regardless of how they access the platform — whether through a mobile browser, the Android app, or any other method. If you do not agree with any part of these Terms, you must not use 299 Bat.

299 Bat reserves the right to update or amend these Terms at any time. When changes are made, the updated version will be published on this page with a revised "last updated" date. Continued use of the platform after changes are published constitutes acceptance of the revised Terms.

2 Eligibility

To register and use 299 Bat, you must meet all of the following eligibility requirements:

• You must be at least 18 years of age at the time of registration.
• You must be accessing the platform from a jurisdiction where online betting is not explicitly prohibited for you personally.
• You must not be a current employee, contractor, or close family member of a 299 Bat employee or contractor.
• You must not have been previously excluded or banned from 299 Bat under a self-exclusion request or a platform-initiated suspension.
• You must have the legal capacity to enter into a binding agreement under the laws applicable to you.

By registering on 299 Bat, you confirm that you meet all eligibility requirements listed above. If your circumstances change and you no longer meet these requirements, you must stop using the platform and contact support immediately.

3 Account Registration

3.1 One Account Per Player

Each player is permitted to hold only one active account on 299 Bat. Creating multiple accounts — whether under the same name, the same device, the same payment method, or the same IP address — is strictly prohibited. If duplicate accounts are detected, all accounts involved will be suspended and any balances may be forfeited.

3.2 Accurate Information

When registering on 299 Bat, you must provide accurate, complete, and up-to-date information. This includes your name, date of birth, and contact details. Providing false or misleading information is a breach of these Terms and may result in immediate account closure.

3.3 Account Security

You are solely responsible for maintaining the confidentiality of your 299 Bat login credentials. Do not share your username or password with anyone. 299 Bat will never ask for your password through any channel. If you suspect that your account has been accessed without your authorisation, contact the support team immediately.

3.4 Account Verification

299 Bat may request identity verification documents at any point, including before processing a withdrawal. This is a standard anti-fraud and anti-money-laundering measure. Failure to provide requested documents within a reasonable timeframe may result in account suspension and delayed withdrawals.

4 Deposits and Payments

All deposits on 299 Bat are processed in Bangladeshi Taka (BDT). The platform currently supports the following payment methods:

• bKash — mobile financial service
• Nagad — mobile financial service

The minimum deposit amount on 299 Bat is ৳20. There is no maximum deposit limit imposed by the platform, though your payment provider may apply their own transaction limits.

4.1 Deposit Processing

Deposits made via bKash or Nagad are typically credited to your 299 Bat account within a few minutes of the transaction being confirmed by the payment provider. If a deposit does not appear in your account within 30 minutes, contact the support team with your transaction reference number.

4.2 Failed Deposits

If a deposit transaction fails after funds have left your mobile wallet, do not attempt the same transaction again immediately. Contact 299 Bat support with the transaction details. Duplicate deposit attempts for the same failed transaction may result in double charges that take time to reverse.

5 Withdrawals

Withdrawals from 299 Bat are processed back to the same payment method used for the original deposit. You cannot withdraw to a different bKash or Nagad number than the one registered to your account without completing an additional verification step.

5.1 Withdrawal Processing Times

299 Bat aims to process all withdrawal requests within 24 hours of submission. In most cases, withdrawals are completed significantly faster. Processing times may be longer during periods of high demand or if additional verification is required.

5.2 Withdrawal Conditions

• Your account must be fully verified before a withdrawal can be processed.
• Any active bonus funds must meet their wagering requirements before the associated balance can be withdrawn.
• The minimum withdrawal amount is ৳100.
• Withdrawals will only be sent to a payment method registered in your name.

6 Betting Rules

Each game available on 299 Bat operates under its own specific rules, which are displayed within the game interface. By placing a bet on any game, you confirm that you have read and understood the rules for that game. General betting rules that apply across all 299 Bat games include:

• All bets are final once confirmed. Bets cannot be cancelled or modified after placement.
• The outcome of each game round is determined by the platform's random number generation system, which is provably fair where applicable.
• In the event of a technical fault during a game round, 299 Bat reserves the right to void the affected round and return all stakes to players.
• Minimum and maximum bet amounts apply to each game and are displayed within the game interface.
• 299 Bat reserves the right to void any bet that was placed as a result of a technical error, a pricing error, or a system malfunction.

6.1 Disputed Results

If you believe a game result is incorrect, you must raise a dispute with the 299 Bat support team within 72 hours of the round in question. Disputes raised after this window may not be investigated. All game results are logged and can be reviewed by the support team.

7 Bonuses and Promotions

299 Bat may offer bonuses, free bets, cashback offers, and other promotions to players from time to time. All promotions are subject to specific terms that will be communicated at the time the promotion is offered. The following general bonus rules apply to all 299 Bat promotions:

• Bonuses are only available to players who have a fully registered and verified 299 Bat account.
• Each promotion is available once per player, per household, per device, and per payment method unless otherwise stated.
• Bonus funds are subject to wagering requirements before they can be withdrawn. The specific wagering requirement for each promotion will be stated in the promotion terms.
• Bonus funds expire if the wagering requirement is not met within the validity period stated in the promotion terms.
• 299 Bat reserves the right to withdraw, modify, or cancel any promotion at any time without prior notice.

8 Prohibited Conduct

The following actions are strictly prohibited on 299 Bat. Engaging in any of these activities will result in account suspension, forfeiture of balance, and may be reported to relevant authorities:

• Creating more than one account on 299 Bat.
• Providing false identity information during registration or verification.
• Using automated software, bots, scripts, or any other tool to interact with the platform in a way not intended for human players.
• Attempting to exploit bugs, glitches, or errors in the platform or any game to gain an unfair advantage.
• Colluding with other players to manipulate game outcomes.
• Using the platform for money laundering or any other illegal financial activity.
• Attempting to access another player's account without their permission.
• Harassing, threatening, or abusing 299 Bat staff or other players through any communication channel.
• Sharing your account credentials with another person or allowing another person to use your account.

9 Account Suspension and Closure

299 Bat reserves the right to suspend or close any player account at any time, with or without prior notice, if there is reasonable cause to believe that the player has breached these Terms, engaged in prohibited conduct, or poses a risk to the integrity of the platform.

9.1 Player-Initiated Closure

If you wish to close your 299 Bat account, contact the support team. Any remaining balance in your account at the time of closure will be returned to your registered payment method, provided all withdrawal conditions are met. If you are closing your account as part of a self-exclusion request, please refer to the Responsible Gaming section.

9.2 Platform-Initiated Suspension

If your account is suspended by 299 Bat due to a suspected breach of these Terms, you will be notified by the support team. During the suspension period, you will not be able to log in, place bets, or process withdrawals. The outcome of the investigation will determine whether the account is reinstated or permanently closed.

10 Privacy and Data

299 Bat collects and processes personal data in accordance with its Privacy Policy. By registering on 299 Bat, you consent to the collection and use of your personal data as described in that policy. Key points include:

• Your personal data is used to operate your account, process transactions, and provide customer support.
• 299 Bat does not sell your personal data to third parties.
• Your payment information is handled securely and is not stored in plain text on 299 Bat systems.
• You have the right to request access to the personal data 299 Bat holds about you.

For full details on how 299 Bat handles your data, please read the Privacy Policy.

11 Responsible Gaming

299 Bat is committed to providing a safe and responsible gaming environment. We recognise that for some players, gambling can become problematic, and we take our responsibility to those players seriously. The following responsible gaming tools are available to all 299 Bat players:

• Deposit Limits — Set a daily, weekly, or monthly limit on how much you can deposit into your 299 Bat account.
• Session Time Reminders — Receive notifications when you have been playing for a set period of time.
• Cooling-Off Period — Take a short break from the platform for a defined period (24 hours to 6 weeks).
• Self-Exclusion — Exclude yourself from 299 Bat for a minimum of 6 months. During self-exclusion, your account will be closed and you will not be able to register a new account.

To activate any of these tools, visit your account settings or contact the 299 Bat support team. For more information, visit the Responsible Gaming page. If you are concerned about your gambling habits, please seek help from a qualified support organisation.

12 Limitation of Liability

To the fullest extent permitted by applicable law, 299 Bat's liability to any player is limited to the amount of funds held in that player's account at the time the claim arises. 299 Bat is not liable for:

• Any loss of profits, revenue, or anticipated savings arising from your use of the platform.
• Any indirect, consequential, or incidental losses of any kind.
• Losses arising from technical faults, server downtime, or interruptions to the platform that are outside 299 Bat's reasonable control.
• Losses arising from your failure to keep your account credentials secure.
• Any decisions you make based on information displayed on the platform.

299 Bat makes no warranty that the platform will be available at all times or that it will be free from errors. We will make reasonable efforts to maintain platform availability and to resolve technical issues promptly, but we cannot guarantee uninterrupted service.

13 Changes to These Terms

299 Bat reserves the right to update, modify, or replace these Terms at any time. When changes are made, the revised Terms will be published on this page with an updated "last updated" date. For significant changes, 299 Bat may also notify players via email or an in-platform notification.

It is your responsibility to review these Terms periodically. Continued use of 299 Bat after changes are published constitutes your acceptance of the revised Terms. If you do not agree with the revised Terms, you must stop using the platform and contact support to close your account.

14 Contact Us

If you have any questions about these Terms and Conditions, or if you need to raise a dispute or make a complaint, please contact the 299 Bat support team. We aim to respond to all enquiries within 24 hours.

• Email: [email protected]
• Support is available 24 hours a day, 7 days a week.
• For responsible gaming requests, contact support and clearly state the nature of your request.

You can also find answers to common questions on the FAQ page. For account-related issues, log in to your account and use the in-platform support chat for the fastest response.